Relationship & Communication Skills
Relationships: The First Handshake and Beyond
This interactive, hands-on workshop takes participants through each step of creating and maintaining positive business relationships. They will learn every aspect of effective communication from ways to introduce themselves, to that crucial first handshake. Brent shares valuable techniques such as how to remember names and the art of following-up. This program is a must for anyone, no matter their industry, who wants to learn how to effectively network and forge relationships that will help create and drive future business.
Killer Communication Skills
Through this presentation participants gain the essential basics of powerful and effective communication. They will learn the pitfalls of communication and how to communicate clearly. Participants will reap the benefits of effective communication by learning how to motivate and persuade others without resorting to the traditional command and control approach.
Presentation Skills: How do People Perceive You?
This enlightening workshop shows participants how their posture, voice, movement, and energy affect an audience. They will learn how to use these factors to create more effective, memorable presentations and also increase their effectiveness with one-on-one encounters. This presentation also examines the power of storytelling, the use of metaphors, the basics of rhetoric (creating powerful argumentation), and the use of status. This workshop goes far beyond learning to create inspiring speeches. It will give participants the tools to create a powerful presence.
Mirror, Mirror on the Wall: Poor Industry Image
Year after year, construction jobs are ranked near the bottom in terms of desirability. But why? This program will not only give you the answer to this question it will help you change the answer and improve your company’s industry image. Using Brent’s Emotional Intelligence-based approach, your company can reap massive rewards by differentiating your value proposition, recruiting the best employees, and learning how executives and managers play an important role in improving the industry image as a whole.
Customer Service: How to Win-Over Owners and Secure Future Work
Brent’s customer service program translates the often nebulous concept of service into real behavior. His groundbreaking teaching techniques allow him to translate Emotional Intelligence theory into a language that construction professionals understand, internalize, and embrace. Your company will reap the financial benefits of more repeat business and ultimately be able to achieve greater margins on the increased quality of work.
Tightening Up the Ship: Using Relationships to Increase Quality and Productivity
When you run a tight ship everyone works together, following the captain’s orders. While this is the ideal way to run a company, it is not often the reality of what takes place. This program focuses on the relationships between managers and employees and how to improve these relationships and improve quality and productivity. Brent teaches the techniques behind tightening up your own ship by tightening up the relationships and communication that exist within your company.
Talk It Out: Communication and Knowledge Sharing
Knowledge is any company’s most valuable resource. Brent will teach participants how to tap into this reservoir of knowledge and utilize it fully within an organization. Find out how to create learning organizations where employees will share best practices, cross-train, and rely on each other for answers to tough problems.
Nail the Interview, Get the Job
They’ve called you in for an interview. So what’s next? How do you dress? How do you act? What do you say? What are the secrets to making a lasting impression? This hands-on workshop provides participants with everything they need to know to wow the interviewers. This program is applicable to individuals looking for a job as well as company teams looking to secure more projects.
Collaboration and Connections: Lasting Relationships That Create Bottom Line Results
This interactive, hands-on workshop takes participants through each of the twelve steps of creating and maintaining positive business relationships. They will learn every aspect of effective communication from ways to introduce themselves, to that crucial first handshake. Brent shares valuable techniques such as how to remember names and the art of following-up. This program is a must for anyone, no matter their industry, who wants to learn how to effectively network and forge relationships that will help create and drive future business.
Posted in: Speaking Topics